As the demand for quality products backed by TrailLite has grown so to has the demand for high quality after sales service. That's why TrailLite has invested in a purpose built Service Centre designed to match our commitment to our customers, their journey and the whole after sales process.
TrailLite's quality of service doesn’t stop when you first drive away. Nobody knows TrailLites like us, so who better to care for them.
When you’ve built something from the ground up you know how to handle any issues quickly and efficiently. Nothing is too big or too small for our Service Centre to sort out quickly and efficiently, with TrailLites a little TLC goes a long way.
We also have a factory trained service team to service our Auto-Sleeper, Benimar and Bailey caravan ranges.
For more information about our service centre or to book an appointment please email service@traillite.co.nz or phone 09 2370187
Service Centre hours:
Mon-Fri: 8am - 4.30pm
Sat: 8.30am - 12.00pm
The new facility is right next door at 15 Alpito Place, Pukekohe -500m down the road from the existing TrailLite factory and sales yard.
“Drive in to get a relatively small job done ..it's gets done and within an hour off again ..plus get told of a missing support bracket for a water tank ..Andy and team make such an effort.. Big service centres simply don't work that way ..but you guys still do .. Just brilliant to deal with you ..”
Service, Centre
“Drive in to get a relatively small job done ..it's gets done and within an hour off again ..plus get told of a missing support bracket for a water tank ..Andy and team make such an effort.. Big service centres simply don't work that way ..but you guys still do .. Just brilliant to deal with you ..”
Service, Centre
“Andy and Ryan provided helpful and quick service, very friendly and welcoming”
Service, Centre
“Andy and Ryan provided helpful and quick service, very friendly and welcoming”
Service, Centre
“We appreciated the excellent service that we were given with a very friendly team.”
Service, Centre
“We appreciated the excellent service that we were given with a very friendly team.”
Service, Centre
“The salespeople were not pushy answered or found the answers to our questions without hesitation.”
Service, Centre
“The salespeople were not pushy answered or found the answers to our questions without hesitation.”
Service, Centre
“The service ,friendliness and going beyond my expectations has made my life a lot easier. Tx to all staff”
Service, Centre
“The service ,friendliness and going beyond my expectations has made my life a lot easier. Tx to all staff”
Service, Centre
“Good communication, vechile ready as scheduled, nice job and very happy with Traillite Service Centre 👍”
Service, Centre
“Good communication, vechile ready as scheduled, nice job and very happy with Traillite Service Centre 👍”
Service, Centre
“Everything done as requested to a high standard, within time promised. An excellent effort”
Service, Centre
“Everything done as requested to a high standard, within time promised. An excellent effort”
Service, Centre
“Quality service, people who know their stuff, quality craftsmen, honest (as far as I know :-)), helpful, spare parts all there. We feel like everyone makes a good effort to ensure we are happy and well cared for. Please pass on to the guys on the tools too.”
Service, Centre
“Quality service, people who know their stuff, quality craftsmen, honest (as far as I know :-)), helpful, spare parts all there. We feel like everyone makes a good effort to ensure we are happy and well cared for. Please pass on to the guys on the tools too.”
Service, Centre
“Very pleasant staff and good workmanship! Thankyou”
Service, Centre
“Very pleasant staff and good workmanship! Thankyou”
Service, Centre
“The best service you can experience”
Service, Centre
“The best service you can experience”
Service, Centre
“Great job done very pleasant to deal with”
Service, Centre
“Great job done very pleasant to deal with”
Service, Centre
“Excellent service everyone went out of their way to look after my new vehicle as well as look after me. Going the extra mile was awesome. Thank you so much. Knowing I can pick up phone or email to get help is awesome. Kind regards Lynn”
Service, Centre
“Excellent service everyone went out of their way to look after my new vehicle as well as look after me. Going the extra mile was awesome. Thank you so much. Knowing I can pick up phone or email to get help is awesome. Kind regards Lynn”
Service, Centre
“The service received from Andy, Phyllis & team has been amazing. Workmanship & understanding of my requirements great. Only negative would be the total lack of progress report/consultation between Traillite nd customer during the service/repair process. This is second time of mentioning. Would be happy to discuss if above confusing. Otherwise keep up the great work Traillite Service Centre”
Service, Centre
“The service received from Andy, Phyllis & team has been amazing. Workmanship & understanding of my requirements great. Only negative would be the total lack of progress report/consultation between Traillite nd customer during the service/repair process. This is second time of mentioning. Would be happy to discuss if above confusing. Otherwise keep up the great work Traillite Service Centre”
Service, Centre
“Great service , knowledgeable staff,jobs done to perfection.”
Service, Centre
“Great service , knowledgeable staff,jobs done to perfection.”
Service, Centre
“Timeliness. The motorhome repairs were completed exactly on time. Thank you for that”
Service, Centre
“Timeliness. The motorhome repairs were completed exactly on time. Thank you for that”
Service, Centre
“Continuous good service”
Service, Centre
“Continuous good service”
Service, Centre
“The SERVICE was SUPERB and the STAFF were very friendly and extra helpful”
Service, Centre
“The SERVICE was SUPERB and the STAFF were very friendly and extra helpful”
Service, Centre
“Friendly, helpful and the job was well done”
Service, Centre
“Friendly, helpful and the job was well done”
Service, Centre
“I was very impressed with the service.. also the finished job was above our expectations although we have not been away as yet to test things out !!! Always very friendly atmosphere from the staff ..make you feel like old friends ...”
Service, Centre
“I was very impressed with the service.. also the finished job was above our expectations although we have not been away as yet to test things out !!! Always very friendly atmosphere from the staff ..make you feel like old friends ...”
Service, Centre
“Andy is such a pleasure to deal with and nothing is too much trouble for him. He also uses his initiative if he discovers anything else that needs attending to while the vehicle is in the service yard. Keep up the good work Traillite I wouldn't have any other type of motorhome in NZ.”
Service, Centre
“Andy is such a pleasure to deal with and nothing is too much trouble for him. He also uses his initiative if he discovers anything else that needs attending to while the vehicle is in the service yard. Keep up the good work Traillite I wouldn't have any other type of motorhome in NZ.”
Service, Centre
“We were given the time to discuss things. Very good communication from your staff.”
Service, Centre
“We were given the time to discuss things. Very good communication from your staff.”
Service, Centre
“You're always efficient,and have the solution, and nothing is ever too much trouble”
Service, Centre
“You're always efficient,and have the solution, and nothing is ever too much trouble”
Service, Centre
“The interaction with Andy Irvine,a very genuine guy who obviously cares about the work he (Traillite) does and the customer satisfaction,also impressed with full explaination of work carried out. Love your new workshop centre,very friendly staff.”
Service, Centre
“The interaction with Andy Irvine,a very genuine guy who obviously cares about the work he (Traillite) does and the customer satisfaction,also impressed with full explaination of work carried out. Love your new workshop centre,very friendly staff.”
Service, Centre
“We always get friendly personal help especially from Andy Irvine. Thanks a million Traillite --- we always sing your praises.”
Service, Centre
“We always get friendly personal help especially from Andy Irvine. Thanks a million Traillite --- we always sing your praises.”
Service, Centre
“Very happy with the work needed on our motorhome and looked after while waiting.”
Service, Centre
“Very happy with the work needed on our motorhome and looked after while waiting.”
Service, Centre
“The Traillite friendly team.”
Service, Centre
“The Traillite friendly team.”
Service, Centre